BENCHMARK
Over the years, we have planned and executed quite a number of User Adoption projects. What varies is the point of time when we get involved. Our benchmark shows the impressive results of the time aspect.
User growth
within the first month of software license activation
Without User Adoption
6%
Customers buy licenses only
With delayed User Adoption
67%
Customers seek help when their usage numbers are low
With User Adoption
from start to finish
82%
User adoption project starts with acquisition of licenses
Curious how we do it?
Number of users
after project completion in relation to number of licenses
Without User Adoption
6%
Customers buy licenses only
With delayed User Adoption
67%
Customers seek help when their usage numbers are low
With User Adoption
from start to finish
82%
User adoption project starts with acquisition of licenses
Curious why it works?
Typical project results
Technology: Cisco Webex Meetings
Behavioral intention to use
79% say they use the technology after the User Adoption project
85% say they know Webex Meetings better
Perceived awareness
81% think Webex Meetings is relevant for their work
Perceived usefulness
83% would recommend Webex Meetings to a coworker
Perceived ease of use
57% have gotten accustomed to Webex Meetings
Curious what you can achieve with User Adoption?
Facts & figures
We accompanied
96.000
users on their journey
We trained
19.000
users in UC technology
Our users are located in
86
Countries
Our method is based on
45
books & academic studies